Press Release
The latest findings from the Kaleido Intelligence Roaming Vendor Hub, assessing over 37 different roaming vendors



London, February 2nd, 2020 – New research from leading roaming research experts Kaleido Intelligence predicts that global same-day and overnight international travel trips will reach 830 million in 2021, before exceeding pre-COVID-19 levels in 2024.

Following the impact of COVID-19 pandemic, international travel trips fell by 73% in 2020, leading to over 1.5 billion fewer trips worldwide. With overall prospects for a travel recovery in 2021 remaining low, any increased activity is expected only from Q3 2021.

Hope for Operators as Roaming Revenues Predicted to Rise 2022, Driven by Data Traffic Growth

Kaleido Intelligence’s  Roaming Data Hub – Q4 2020  research found that the Coronavirus impact on travel resulted in a decline of consumer roaming revenues by 64% in 2020, with Asia-Pacific and Europe witnessing the greatest level of depreciation amongst global regions. In comparison, IoT roaming revenues continued to grow in 2020, driven by existing IoT roaming devices.

However, as travel recovery begins, inbound and outbound roaming revenues from consumer and IoT connections will grow 120% from 2020 to exceed $33 billion in 2022.

Nitin Bhas, Chief of Strategy & Insights at Kaleido Intelligence added: “With retail and wholesale roaming revenues being significantly impacted, these are testing times for operators around the world. MNOs continue to work on necessary steps to protect roaming revenues in the short and medium-term by renegotiating wholesale agreements or focusing on new IoT services. Nonetheless, long-term prospects stay unimpacted with roaming data traffic predicted to match 2019 levels by 2022”.

Kaleido forecasts that consumer mobile and IoT data roaming traffic will exceed pre-COVID-19 levels as early as 2022. Traffic will witness an average annual growth of 41% over the next four years to exceed 2,200 Petabytes in 2025.

Mobileum, BICS, TOMIA and Vodafone Assessed Number 1 Providers of Roaming Services

Mobileum, BICS, TOMIA and Vodafone were scored the number 1 providers of roaming services across 7 categories covering Steering of Roaming, Sponsored Roaming, Roaming Hubs, IPX, Data & Financial Clearing, Analytics & Value-Added Service and Fraud Management & Security.

Kaleido’s latest ROAMING VENDOR HUB – H1 2021analysed 37 leading roaming vendors. The scoring methodology focused on categorising vendors according to their product leadership, unique market positioning, problem-solving capabilities, innovation leadership and finally, how vendors are positioned to meet critical operator needs and requirements.

Quotes from No 1 Ranked Roaming Vendors

Mikaël Schachne, BICS CMO & VP of Mobility and IoT Business: “We are thankful to Kaleido and the operator community for reaffirming BICS’ market leadership position in Roaming, Fraud, IPX and Analytics. Our focus throughout our solutions is to help operators optimise and protect their business, while generating new revenue streams.”

Sherif Bakir, Director of Vodafone Roaming Services: “Vodafone’s commitment to connecting people for a better future is exemplified by its leadership in roaming technologies and services, and by ensuring the satisfaction of our customers wherever they are.”

Kishore Vangipuram, Mobileum Head of Roaming: “This award recognises our market-leading solutions for Steering of Roaming, Analytics and Fraud and Security Management, highlighting our unique capabilities to address emerging roaming opportunities and to protect operators’ revenue streams.”

Andrei Elefant, TOMIA CPO: “Being ranked #1 for our Clearing Services and Champions for our Network Services validates the power of our Platform.”

14 of the 37 companies achieved a Champion Vendor status across one or more of the seven service categories, demonstrating a leading product range and the highest quality of service to enable operator success. A further 8 companies achieved a High Flyer vendor status, recognising their high-quality roaming solutions.

The Number 1 and Champion vendors across key product segments as scored by Kaleido Intelligence are below.


Jon King, Chief Commercial Officer at Kaleido, commented: “Kaleido’s impartial approach towards competitive analysis enables roaming vendors to showcase their strengths on an equal playing field. Based on their product strengths and innovation, our expert analysts have grouped leading roaming vendors as Champions and High Flyers to assist operators in vendor selection with clarity and transparency.”

The leadership scoring analysis for 37 roaming vendors is summarised in Kaleido’s  ROAMING VENDOR HUB – H1 2021 report, along with an impartial assessment of company strengths and opportunities.

BICS, Vodafone Roaming Services & Syniverse Lead Overall Roaming Product Scores

Strong performances across multiple product segments placed BICS, Vodafone and Syniverse as the overall leaders in mobile roaming

View our online Vendor Hub for free information on all 37 Vendors, including Champion Vendors, company overviews and products offerings. 

About Kaleido Intelligence

Kaleido Intelligence is a specialist consulting and market research firm with a proven track record delivering telecom research at the highest level. Kaleido Intelligence is the only research company addressing mobile roaming in its entirety, covering:

  • Data Forecasts by Market
  • Historical & Forecast Viewpoints
  • Competitive Intelligence
  • Strategic Insight
  • Trend Analysis

Research is led by expert analysts, each with significant experience delivering telco research and insights that matter.

Download a copy of our company brochure here.      Get more details on this research and our upcoming research plans

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