EMPLOYEE SPOTLIGHT: Dawnn's Kaleido Anniversary Highlights

Join us in getting to know our Market Research Analyst, Dawnn Dinsey!

At Kaleido Intelligence, we take pride in delivering our clients with trusted and insightful services. However, have you ever wondered about the analysts behind our research?

Our Market Research Analyst, Dawnn Dinsey, has just celebrated her one-year anniversary at Kaleido, let’s delve deeper into her journey with a Q&A session!

Q. Hi Dawnn! Could you please introduce yourself and your role at Kaleido Intelligence?

A. I started my role as a Market Research Analyst at Kaleido in March 2023, joining the roaming research team.

My role involves research and analysis of the roaming market, including various research studies and forecasts covering retail and wholesale roaming markets, international travel, roaming fraud, and next generation roaming technologies such as VoLTE and BCE.

Q. What does a typical day at Kaleido Intelligence look like for you?~

A. With a cup of herbal tea always to hand, a typical day for me at Kaleido involves researching developments in the global telecoms and roaming connectivity sector. If my current project involves report writing, then my day entails analysing roaming data and expanding on our survey findings in order to better inform our clients.

Q. What do you most enjoy about your role?

A. I enjoy the opportunities to delve into the complexities of the roaming sector. Every day presents new opportunities to explore technological advancements, consumer behaviours and regulatory landscapes.

I take pride in the chance to contribute to the understanding of roaming markets and innovations. It’s fulfilling to see just how our research as analysts at Kaleido can inform business strategies for our clients.

Q. Reflecting on your time with the Kaleido team, how has your industry knowledge evolved over the past year?

My time at Kaleido has allowed me to develop a much richer understanding of the telecom industry and roaming market. This knowledge of market trends, technological advancements and regulatory developments has allowed me to provide more informed insights and strategic recommendations to our clients.

Likewise, working alongside colleagues with decades-worth of industry knowledge has also allowed me to become more attuned to the intricacies of the industry.

Q. We’re curious! Can you offer a sneak peek into the reports you are currently working on?

Certainly! My upcoming report covers Wholesale Roaming, with a focus on key market movements and trends, key survey findings and market forecasts.

In the meantime, some of my most recent publications include the Roaming Vendor Hub: Competitive Analysis and International Travel Trends & Forecasts 2024.

Q. Outside of working at Kaleido Intelligence, what do you enjoy in your free time?

If there are three places I am guaranteed to be it’s in a bookshop, at a museum or watching a theatrical production. I have had a deep appreciation of all three since my childhood, with my mind now hardwired to enter every bookshop that I come across (my bookshelf is beside itself).

If all else fails I’ll be sure to be outdoors in the tranquillity of nature!

Learn more about our team by visiting our About Us page.

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